Phil & Joy from Basingstoke "Hi, first of all, just a few words and thanks for the opportunity.
I had seen very positive comments about DIY Kitchens in a forum and decided to do a little research. This led me to the excellent web site with the virtual tour. We were very impressed so decided to drive up and make a weekend of the stay. We were glad we did and were to then make two further journeys to finalise everything.
Designing our kitchen took time and careful consideration, and three visits to Yorkshire to the fantastic showroom. The design stage was made all the more easy due to the available downloadable templates which really helped. Above all though, special thanks to the support team who were extremely knowledgeable, helpful and efficient. Response to support tickets was usually pretty much instant, and a wait of more than an hour extremely rare.
The delivery of the kitchen was a little late in the day, but the drivers were very apologetic and despite the late hour worked tirelessly to bring in the various boxes which quickly filled our double garage. It was only after that I realised the enormity of the task ahead to fit it all. However, everything went together just as planned. There was one small issue with a curved door, but a quick email to support resulted in a replacement ordered which arrived in three days. This was not an issue as doors are last to be fitted. The quality of the cabinets and hardware is excellent, and we are really pleased with the finished kitchen. I am also very proud of the results I achieved and the standard of finish, which is ultimately what the quality of the kitchen deserved."