Helen from Bideford "Great website with helpful videos to lead me through the design. We are a long way from the showroom so did it all from the pictures and samples. Very impressed with the build quality and helpfulness of the customer services team. (Loved the little touch of including the yorkshire tea with the delivery.) Ready built made such a difference to the installation time. And it all went together without looking like a DIY project.
We used slate worktops, from a local company here in Devon. We have a lot of slate in the house, which is Georgian with a Delabole slate roof. And we used a steel splash back, made bespoke to fill the full height of the wall units with a top, so that we solved the issue of how to cope with installing an extractor fan with 3.4 m ceilings.
If I had any suggestions of extras I’d have liked, it would have been a few more options in the wall units. Benchmarx does 350mm deep to fit bigger dinner plates, and now we are installed, that might have been handy. Also would have chosen glass doors either side of my hob, except that i needed 450 mm, and that wasn’t available in my range. But I was working to quite a budget, so no complaints.
I have learned a lot about how to use the side panels, pelmets and so on, and perhaps a few more tutorials in this area might have made ordering and planning a bit more efficient. I didn’t think, for example to add side panels either side of every appliance, but my joiner suggested adding to end off the plinth, rather than returning it. Luckily I have 8 more kitchens to build in my other holiday lettings apartments, so my learning will be carried forwards, and I will definitely be using DIY kitchens again. Soon.
I heard about you because I was comparing Benchmarx and Howdens (we went trade supplier because of having a group of apartments to renovate) and googled some reviews online (benchmark vs Howdens), where one reviewer offered the option that he would choose neither, but instead go with DIY kitchens. I looked you up and put together my quote and you were about 30% cheaper with great customer feedback and no apparent disadvantages.