Matt from Leicestershire "
Here is some feedback on the service we have recieved in regard to our order.
Take a look at all our kitchen ranges...
Having exhausted best part of six months speaking to different people, looking at different kitchens, going to different kitchen showrooms. Trying to extract the sleazy sales people out of our house. One of our close friends (a kitchen fitter who works for wren). Made a recomendation to yourselves.
Although the thought of a "DIY Kitchen" was appealable to me (thinking with wallet). Your website did a fantastic job of convincing my wife (who was very much looking with her heart)
"Fwan" the mincing kitchen designer from Wickes had shown us his 3d designs, so had done a lot of the dreamcatching and providing us the vision, so once the plaster had finished, we set about our workable space with a tape measure like pro's. We found your website extremely good, the intuative menu system made it easy to select all the different types of unit, and change style. However, we found the "basket" page got very long, a freeform "note" or "title" field would of been useful, so we could of labelled each part as we put it in the basket ie "sink cabinet" which would of helped slightly.
The order was placed, and the delivery timeframe was very pleasing. The communication great, and your delivery driver was literally built like Ivan drago from Rocky IV.
The packaging of all the product was first class, and installation was very easy. We were missing only the little chrome cupboard shelf hanger brackets, which were just a quick support ticket and a 1st class stamp away.
Overall we are extremely impressed with both the customer experience and product you have provided, and will of course be recommending you to all our friends.
Keep up the good work."