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Real Customer Kitchen Reviews

Inframe Kitchens

Browse DIY Kitchens' kitchens, designed and installed in real homes by real people throughout the UK. All ordered online through our website. Read and watch their thoughts and experiences and also take a look at some of the photos they have sent us.

Showing 1 to 20 of 84 reviews
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Harewood Alabaster

Ceri from South Wales "Please find attached some picture of our new kitchen,

We’re incredibly happy with the build quality and also the finish, we had quotes from other companies for similar units and we were quoted approx. £25k for completed kitchen, our Kitchens DIY kitchen was half the price with no compromise on the quality, this included the appliances and also the cost of the wall and floor tiles which we sourced online. Managed to get a butchers block from Next in the sale which matched perfectly and also had some built in seating made which we painted to match, kitchen looks amazing and we are absolutely over the moon with it. "

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Helmsley Bespoke

Jodi from London "(Farrow & Ball Hardwick White and Strong White). I was incredibly impressed (and relieved!) when the kitchen units arrived. I bought online without a visit to the showroom, although I had trawled the internet high and low for reviews and photos of customers experiences of DIY Kitchens. I ordered the Helmsley Bespoke Painted Kitchen in 2 different colours- Farrow & Ball Hardwick White and Strong White. Having opted for platinum service delivery, the units arrived on the nominated day and were extremely well packaged. Even my kitchen fitters commented that they had never seen kitchen units so well protected before. As soon as the units were unwrapped I knew that I had made the right choice. The quality of the cabinets is amazing and I now feel like I have a kitchen that competes with (or is better than!) some of those overpriced high street kitchen retailers.

Putting the kitchen together on paper was all consuming....but I loved it. We wanted to retain our hob, sink and 2 existing worktops, which meant that I needed numerous unit sizing options to ensure I could put together an attractive yet practical run of units that would fit perfectly under our existing worktop measurements. This is really where DIY Kitchens comes into its own. So many size and range choices. Even better was the ability to play around with different configurations and having transparent pricing. I could know within an instant whether a particular configuration was going to cost too much money, rather than waiting for a kitchen planner to come up with a "magic number" that I would have no idea how it was arrived at or what to do about it if it was too expensive for our budget.

I also wanted a particular type of cornicing and square chamfered pilasters that aren't widely available (and were not available from DIY Kitchens at the time of ordering either). I sourced those items elsewhere and had them sprayed in my bespoke F&B colours to match. Easy. It all came together seamlessly.

We are delighted with our kitchen which has been operational for the last 3 months. Now all I have to do is stop bragging about how "cheap" it was!"

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Harewood Lamp Room Grey

Annika from Eastbourne "We had a few high street kitchen retailers round for quotes for our new kitchen and were shocked at the various quotes we received.

So after a quick search on the internet we found DIY kitchens, and after reading the amazing reviews on trust pilot we decided to make the leap and order online. We were a bit worried about what items to order but after a couple of telephone calls it was very straight forward.Delivery was quick and on time.

Our carpenter noted that this was one of the best made kitchens he has installed and even told us that he was going to use DIY kitchens in his house.

All in all delighted with our kitchen - We used DIY kitchens for the worktop as well, ice chips quartz- (from order to installation was approx 2 weeks and the installers were great)

Thank you for a professional service and a great product"

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Harewood Alabaster

Owen from Buckinghamshire "I have now attached three pictures of the hand painted cupboards - which look really good."

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Harewood Alabaster

Darren from Essex "My completed Harewood Alabaster kitchen."

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Harewood White

Sian from Cheshire "Harewood Painted (Cornforth White). Completed kitchen pics."

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Harewood Alabaster

Joanna from Surrey "(Harewood Alabaster & Cornflower Blue) Joanna from Surrey talks to DIY Kitchens about her new Innova Harewood Alabaster kitchen that she purchased from us."

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Altino Alabaster

Roger from Harrogate "Please see attached three images of the finished kitchen. "

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Harewood Graphite

Sharon from Surrey "I was recommended DIY Kitchens from my friend who's brother-law is a kitchen fitter.

After lots of searching and having other kitchen companies in to give plans and quotes (not being Inspired with any of them) I decided to go with you.

I have been absolutely delighted with the kitchen , after open planing my downstairs space I wanted a kitchen that would blend in with the living area of which I believe has truly worked beautifully.

My builder was very impressed with the quality of the doors and units after much trepidation of ordering a kitchen 'online', The worktop was fitted so professionally and is a joy to clean!

Thank-you DIY Kitchens for all the phone calls and help and advice you gave me throughout my ordering process ( you were very patience!). "

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Harewood Oak

Lynn & Kevin from Colchester "After looking at a Second Nature Kitchen in a local showroom I went on line and discovered DIY Kitchens.com. I was really pleased to see that I could afford the kitchen that I wanted, if it came directly from you. We travelled to Yorkshire to visit your showroom which was really useful, so much to see. We had intended to buy a painted kitchen but fell in love with Harewood Oak. If you travel to Yorkshire try and avoid a Saturday as it is very busy. The staff were very helpful both in the showroom and later over the phone. With their help we were able to customise our kitchen.

We had to delay delivery twice but this was not a problem. Upon delivery we had a couple of damaged /incorrect items and I also returned two panels that I had bought in error. All were replaced/refunded.

We are really pleased with the quality and build of our kitchen and it was amazing value for money. I love the radius feature ends, the 300mm deep cupboards on the island and the large drawers. We were able to fit it all ourselves. We bought the granite locally as we could not find what we wanted in Yorkshire.

We bought enough units to do our kitchen, utility room and to build a cupboard over the boiler in the cloakroom. This included doors and a side panel to build an extra deep laundry cupboard for the utility room. This has allowed me to stack the washing machine and tumble drier and still have room on top for the laundry basket and the ironing board at the side (sorry I could not get a good picture of this).

We love the finished kitchen and will return to DIY Kitchens.com to buy cupboards for other parts of our house."

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Harewood Lamp Room Grey

Susan from Bretherton "Overall impression of the kitchen: Very good. "

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Welton Dakar

Margaret from Manchester "I've designed this kitchen by myself being mesmerised by amount of the Sophisticated Grey colours which DIY Kitchens offers. I think it goes well with oak and black and loads of different textures like brick, metal, glass.

My friend recommended me this online company because it is cheaper then the well known retail companies. Well, i have invited a handy man for this job and look what we ve got! The assembly instructions were clear , fixtures and fitting did not give any head aches. I am completely satisfied with the service the delivery was perfect. Thank you. "

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Harewood Bespoke

Emma from Cheshire " (Harewood Painted (F&B - Pavilion Grey No. 242)). I heard about diy kitchens from a friend that used them.

After much research I ordered the bespoke Harewood inFrame range in Downpipe grey and pavilion grey.

Ordering from diy kitchens was very easy The support team were very helpful and the website was very informative.

The kitchen Unites arrived with no issues.

Fitters I used said the units were very well built and the quality of the doors was very good.

I could not of been happier with how my kitchen turned out and would definitely use diy kitchens again( but I'm not planning on changing my kitchen any time soon.) "

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Harewood Lamp Room Grey

Chris from Burwell " (Harewood Lamp Room Grey and F&B Off Black) Good quality units, excellent customer support, very competitive pricing and a bit of fun along the way.’

Following a new kitchen extension and some ‘issues’ with the build we needed to re-visit our proposed new kitchen project.

We had the ridiculous quotes from some prestige kitchen companies and also visited numerous local manufacturers and the main DIY chain stores.

Several conversations with your very helpful pre-sales staff, a lot of playing using your planning tools convinced us to pursue what we wanted with DIY – and we are pleased we did.

We did make a couple of visits to your showroom to assess your units and colours in ‘real life’. Staff were most helpful and we even got an impromptu tour of the manufacturing facility.

Finally we ordered and although found the website ordering a bit cumbersome when repeating the same unit it all went without a hitch and the total price was very acceptable.

We did have a few issues as we had requested a specific F&B colour for some of the units and there was some confusion over the supply of a solid vs glazed door of a particular size. This was picked up by your customer support/post sales staff who contacted us and helped to resolve without issue.

We were kept informed of progress throughout your manufacturing and delivery process which was great. Your delivery team were brilliant – they were 15 minutes (yes minutes) early and were very efficient on getting the units into our premises even in the dark and the rain.

The packaging was very good – (wish I had shares in card and bubble wrap) – although there were a couple of small manufacturing marks on two units. Mentioned this to your customer support (who had called us to check all was OK) and they sent out replacements – no question.

Your customer support ticketing system works very well although might seem a little alien to those not used to that sort of system.However, it works well, questions were resolved promptly and accurately.So we are impressed with the company, now onto the kitchen…

The fitting was actually quite enjoyable and went together well and easily. Units all fitted as we had planned although we subsequently did order some additional shelves and brackets once it was all in place.

Absolutely no issue with any of the units although as this is all ‘diy’ there were a few concerns when fitting appliances and even though you are ‘on your own’ your customer support were always able to offer advice.

Continually ‘showing off’ the new kitchen to the extent that friends are now re-fitting their own and are,( if have not already done so), going to use DIY-Kitchens.

Been in 6 months now and still very pleases we used DIY-Kitchens, If I had another house I would be using you again and looking forward to fitting it."

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Harewood Oak

Trevor from Wotton Under Edge " The kitchen is well constructed very accurately made with no oversized or undersized units.

The door construction was very good quality and the soft close mechanisms worked a treat. The in-frame design required very little final adjustment.

We chose Corian work tops from CJEM in Fishponds Bristol. The variations and range of units was considerable and enabled us to design our perfect kitchen. We could not achieve this with the other high street kitchen suppliers, particularly the internal curved door units.

From knocking down a dividing wall and installing a new oak beam we have doubled the size of our kitchen and made it more practicable. The underfloor heating radiates a very comfortable even heat. It has taken a lot of thought, hard work and time, but now we have a great kitchen.

It all started from a detailed scale drawing and many views of the DIY Kitchen web site to select the correct units. I paid a visit to the factory before placing the order which was worth while. People may think that just because it's called DIY kitchens that you are getting a cheap substandard kitchen. This is far from the case and you are getting a VERY high quality kitchen, which if you are bold enough will save you tons of money. Our initial design drawings as in the photo. "

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Altino Alabaster

Graham from Devon "Graham from Devon talks to DIY Kitchens about his new Innova Harewood Alabaster/Oak kitchen that he purchased."

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Harewood Lamp Room Grey

Anna from Hertfordshire "Anna from Hertfordshire talks to DIY Kitchens about her new Innova Harewood Lamp Room Grey kitchen that she purchased from us."

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Welton Mussel

Sharon from Kent "We had been looking to replace our tired kitchen for quite a long time and trawled the internet looking for good quality kitchens at reasonable prices. We found DIY Kitchens and from the start we were so impressed with them.

The kitchen fitter was very complimentary about the quality of the units as he was anticipating them to be substandard as we had bought them online. However, when he started to fit them he had to admit they were First Class!! The teabags and biscuits you sent was just the icing on the cake... what a fabulous touch!!

We are so happy with our kitchen and spend endless hours at the breakfast bar catching up on our days at work .. we would certainly recommend DIY Kitchens to everyone .. thank you."

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Milton Painted

Martyn from Kent "Excellent quality, easy to fit, great value for money and very happy."

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Harewood White

Ashley from Essex "We are so pleased with the Inframe Bespoke Farrow and Ball Kitchen. Its just amazing!

We will always be ordering from you guys in future! The colours are Cornforth White.

Island and Dimpse on the main back cabinets.I have many more pics if you want any more? "

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Showing 1 to 20 of 84 reviews
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