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Real Customer Kitchen Reviews

Shaker Green Grained Timber Kitchens

Browse DIY Kitchens' kitchens, designed and installed in real homes by real people throughout the UK. All ordered online through our website. Read and watch their thoughts and experiences and also take a look at some of the photos they have sent us.

Showing 1 to 20 of 28 reviews

Linwood Dakar

Yvonne from St Annes on Sea "We are thrilled with the results, our friends have all remarked at the design and impact of the kitchen.

We used a fitter that primarily works for one of your competitors and he was astounded at the quality and finish of your units in comparison to other manufacturers and suppliers.

Our friend saw you mentioned in a Good Housekeeping Magazine. It was the best bit of advise we have ever had, and a visit to your Showroom was astonishing, the setup, quality and the customer focus and help was wonderful and outstanding."

Norton Dakar

Bob & Joan Stead From Edinburgh "DIY was recommended by our kitchen fitter Simon. He assured us of the quality and the good value of the DIY kitchens. He was right, both were true!

DIY converted the plan we'd had from Howdens & helped us throughout the ordering, delivery and after-sales process - quickly delivering things we had forgotten or ordered incorrectly. The delivery arrived just as promised, with nothing damaged & the guys were really helpful. We have already recommended DIY to others.

I've attached a picture of the new Norton Dakar kitchen, with light Winchester oak units, and copper handles. "

Linwood Carbon

Rachel from York "Very good quality. We visited the showroom and the comparison v other kitchen retailers was very good. Love the colour, love the choice. Got exactly what we wanted. So happy.

How did you hear about DIY Kitchens? My father in law fitted a DIY kitchen about 3 years ago, he was impressed but the quality and it still looks fantastic now.

We ordered 6 sample doors, only ordered Carbon as a bit of a wild card as we knew we could get a full refund on the samples. Fell in love with it. Thanks!"

Linwood Dakar

Claire from Leeds "Here are photos of our basement utility room."

Norton Dakar

Luke from Sussex "Feel free to use my newly finished DIYKitchens Norton Dakar kitchen."

Norton Sage

Steven from Pontypool "Finished Norton sage kitchen pictures."

Linwood Mussel

Martin from Northumberland "We are delighted with the kitchen and extremely grateful to Matthew, Anouska and the team.

The kitchen is installed in Northumberland (this room was not previously our kitchen !!!!)"

Linwood Sage

Martin & Amanda from Northamptonshire " Just wanted to share with you some before and after pictures of our very recent kitchen refurb where we also created a utility room, keeping a flow of the same units running through.

We used Linwood Sage Green throughout coupled with Star Galaxy Granite throughout (supplied and fitted by Natural Stone Surfaces)

We love our kitchen & Utility room and as you can see from the pictures there’s a huge change. Everybody that visits us also love it. We are so impressed with the quality of the doors and the finish of paint we would gladly use DIY-Kitchens again. The whole process from designing online and making our order was painless. In fact, we feel like DIY-Kitchens salesmen when people visit or and trades carry out some other work around the house. We tell them your show room is a must and in the very least order a door sample. "

Norton Dakar

Chris from Sheffield "We recently purchased one of your kitchens which has now been fitted. We are thrilled with it. The quality, finish and design are superb for a very competitive price it is the Shaker Norton range in Dakar colour. "

Linwood Dakar

Sarah from Wiltshire "Here are some pictures of my kitchen."

Norton Bespoke

Jacquie from Hampshire "Very pleased with our Norton bespoke kitchen. The worktop is New Venetian Gold granite."

Norton Mussel

Tracy & Brett from Staffordshire "Photos of our newly fitted Norton Mussel kitchen and Utility room. Many Thanks for the supply, we love it and its such a transformation from the original kitchen. Thanks again"

Linwood Mussel

Kathryn & Simon from South Devon " Moving into our ‘Forever’ Home, (fingers crossed) ,the existing kitchen was very 90s and dated. We needed a kitchen that was both contemporary, but classic and would last many years, both practically and aesthetically.

We began the long process of redesigning the original kitchen. We approached local and chain kitchen companies, unfortunately their vision and ours were very different. Most seemed interested in using their stock units and there was no place for anything that did not seem to fit their rather rigid layouts. For what we wanted the price was becoming astronomical, and way out of our budget.

We looked online and found DIY kitchens, with an excellent website and a wide range of unit sizes. We were a little wary at first, because we are way down in the south and Pontefract is a long way away. However, we began the process of planning. Finally after many attempts we felt we had the kitchen design as we wished. We ordered originally way back in 2016. When we were finally ready to accept delivery, I had a little melt down, and much to my husband’s horror decided to change all the kitchen colours and add some oak. Once he had recovered from the shock, I contacted DIY by their ticket system, and they couldn't be more helpful. I ordered a further selection of samples and re ordered the kitchen from scratch.

There wasn't a kitchen fitter in site. My husband took on the challenge, and we project managed the trades, electrician, plasterer and floor fitter. I did the decorating!

We did a road trip to Pontefract to look around the display which was excellent, and took some time to discuss the worktop finish with another very helpful staff member. We could have done this all on line but we visited family en-route.

The kitchen arrived on a truck and filled the kitchen with boxes, and slowly but surely the kitchen took shape. The worktop surveyor arrived and took measurements and the worktop arrived and looks fabulous, this for us was a major investment.

We are very delighted with the look of the kitchen. It works just as we envisaged and we have already entertained family here. DIY kitchens were always helpful and polite.

What was a daunting prospect for us at the beginning has blossomed into our dream kitchen, and within our budget. "

Linwood Sage

Richard from Maidenhead "Kitchen quality and customer service excellent. Found DIY-Kitchens after comparing kitchens in 'Which?' magazine report. We initially ordered a Kitchen with someone else, but cancelled it in favour of DIY-Kitchens, purely down to the Which? report, ranking, price and quality.

Customer Support dealt with our numerous problems swiftly and without hassle."

Linwood Dakar

Andy from Coalville " First of all let me say that we are in love with our new kitchen! After a bit of googling we came across DIY kitchens and they had the best prices I could find and I’m somewhat of a bargain hunter.

The units are such fantastic quality and they come ready assembled which is a brilliant, it saves you so much time and they come glued so they are even stronger. The finish is fantastic, far better than I ever imagined it would be.

The customer service was flawless. The ladies in the office couldn’t do enough to help us when we needed an extra unit. I even visited the warehouse to collect an item and they were so friendly and helpful, all busy making kitchens to order.

Overall a fantastic experience I recommend DIY Kithens to everyone that visits!"

Linwood Sage

Oliva from Surrey "I was really impressed by DIY kitchens from the service, delivery and the products. Our builders were so impressed by the quality of the kitchen and couldn't believe the price we paid.

They are now recommending kitchens DIY to their other clients. They've never fitted a kitchen where biscuits and tea were sent with the order, a great touch! "

Norton Sage

Jayne from Rotherham "Norton Sage supplied by you."

Linwood Dakar

Cassie from Wakefield "Hi though I would send you pictures of the transformation of our kitchen extension. We love the kitchen it’s amazing and was at an affordable price I think it looks more expensive that it actual was so it’s a bonus!"

Linwood Mussel

Phil & Joy from Basingstoke "Hi, first of all, just a few words and thanks for the opportunity.

I had seen very positive comments about DIY Kitchens in a forum and decided to do a little research. This led me to the excellent web site with the virtual tour. We were very impressed so decided to drive up and make a weekend of the stay. We were glad we did and were to then make two further journeys to finalise everything.

Designing our kitchen took time and careful consideration, and three visits to Yorkshire to the fantastic showroom. The design stage was made all the more easy due to the available downloadable templates which really helped. Above all though, special thanks to the support team who were extremely knowledgeable, helpful and efficient. Response to support tickets was usually pretty much instant, and a wait of more than an hour extremely rare.

The delivery of the kitchen was a little late in the day, but the drivers were very apologetic and despite the late hour worked tirelessly to bring in the various boxes which quickly filled our double garage. It was only after that I realised the enormity of the task ahead to fit it all. However, everything went together just as planned. There was one small issue with a curved door, but a quick email to support resulted in a replacement ordered which arrived in three days. This was not an issue as doors are last to be fitted. The quality of the cabinets and hardware is excellent, and we are really pleased with the finished kitchen. I am also very proud of the results I achieved and the standard of finish, which is ultimately what the quality of the kitchen deserved."

Linwood Sage

Rose & John from Cheshire "We started our new kitchen nearly 12 months ago when we decided to partially remove a supporting wall between the kitchen and lounge. There was however a planned “time out” between May and November and apart from the building work and connection of the gas hob, everything else has been a DIY project.

After a number of internet searches we were impressed by the positive reviews of diykitchens and planned our showroom visit. We have to say that we were impressed by both the showroom and support that we were given. The area where the “internal functions” of units was on display was particularly helpful. We then placed our 2 orders which were split into separate deliveries for logistical reasons (a lot of space is needed to store ready assembled units especially when the garage also has to function as a workshop!)

The deliveries arrived on time, (communication at all times was excellent) and the protection/packaging was impressive. The number of fitting accessories, touch up paint etc was faultless and the tea and biscuits for the kitchen fitter (me!!!) was a lovely touch.

We have to say that we are delighted with the finished result. The finish on the units is excellent and the quality of the internal components is of a very high standard (Corner units carry cast iron casseroles with no problem whatsoever and the larder units hold an enormous amount!). We are particularly impressed with the 600mm highline pull out bin unit which is ideal for both waste disposal and recycling. We would have no hesitation in recommending diykitchens to anyone!

Please find attached photos of the finished project, including one of our cockapoo Jennings who is also happy to spend his time in there! "

Showing 1 to 20 of 28 reviews